Orders received at our shop www.canellini.it will be processed within 24/48 hours of receipt of payment (shipping days from Tuesday to Friday, excluding holidays).

INSURANCE Kross Italia srl di Canelllini sends goods covered by insurance and is responsible for the goods until the delivery, which will be traceable from the website of the courier, will reach the final recipient.

COSTS Shipping in Italy occurs with italian express courier BRT - Euro express, with the following costs:

  • Italy € 20.00
  • Germany € 49.00
  • Austria € 49.00
  • Spain € 49.00
  • France € 49.00
  • England € 49.00
  • Czech Republic €49
  • Slovakia €49
  • Netherlands € 65.00
  • Poland € 65.00
  • Portugal € 65.00
  • Slovenia € 65.00
  • Belgium € 65.00
  • Principality of Monaco € 65.00
  • Luxembourg € 65.00
  • Hungary € 65.00
  • Estonia € 80.00
  • Lithuania € 80.00
  • Finland € 140.00
  • Denmark € 140.00

In some cases, where the logistical coverage of the courier is not complete, the carrier may rely on third-party companies for delivery, which may then be made by a different agent. Your products will always be traceable until arrival at the destination you requested. Kross Italia srl di Canellini is not responsible for any delay in the delivery of products. At the time of delivery of the order by our courier, the recipient or customer of the order is required to verify the integrity of the package and that the number of packages delivered to him corresponds to the number (of packages) indicated on the waybill. In case of discrepancy, the customer is requested to notify the courier accepting the package with ACCEPTED UNDER RESERVE and to report it to us immediately through the Contact Us section or by email to info@canellini.it . The customer is directly responsible for the accuracy of each statement sent. In the event that it is impossible to deliver the package (for example for address communicated wrong, absent consignee) that package will be returned to us sender, the shipping costs will be borne by the buyer, including those for further shipment. A telephone number is therefore mandatory for the finalization of the delivery.

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